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Post by savagegroove on Aug 2, 2023 12:58:54 GMT -8
Is this book officially a disaster? Why what’s happened? Nothing new. The constant shipping delays. |
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Post by savagegroove on Aug 24, 2023 9:32:45 GMT -8
They need to call the Genesis versions “Indefinitely” as that’s when they will seem to be released.  |
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Post by CindyJ on Aug 29, 2023 8:25:38 GMT -8
Now shipping in November.
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Post by tsmith on Aug 29, 2023 8:32:30 GMT -8
I got an email today saying shipping on the limited copies is now slated for November. Pretty frustrating. They should be crediting people back 10% of the purchase price or adding something else in to reward people for their patience. I'm sure it's going to be nice and all but geez. This is taking about as long as it takes Def Lepaprd to do an album  They need to call the Genesis versions “Indefinitely” as that’s when they will seem to be released. |
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Post by Shawn on Aug 29, 2023 9:38:16 GMT -8
They need to call the Genesis versions “Indefinitely” as that’s when they will seem to be released.  |
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Post by andylgr on Aug 29, 2023 10:28:45 GMT -8
I got an email today saying shipping on the limited copies is now slated for November. Pretty frustrating. They should be crediting people back 10% of the purchase price or adding something else in to reward people for their patience. I'm sure it's going to be nice and all but geez. This is taking about as long as it takes Def Lepaprd to do an album They need to call the Genesis versions “Indefinitely” as that’s when they will seem to be released. I’ve emailed them to have a moan about it. If it comes out in November that’ll be 12 months since ordering. |
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Post by niklas on Aug 30, 2023 21:33:26 GMT -8
Yeah, this will a great Christmas present to myself… probably in 2024 when I’ve forgotten all about it😂
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Post by andylgr on Sept 2, 2023 0:43:49 GMT -8
So I emailed Genesis to have a bit of a moan about the delay for the book, saying by the time it comes out it will have been a year since ordering and that they've had fans money for a year earning interest in their bank and would they offer any goodwill discount.
The reply I got was telling me that they'd sent me an £80 gift voucher in a previous email when it had been delayed. I don't recall getting that so I'll have to check. They also said that they could send me a copy of the book for free to read in the meantime in lieu of that £80 gift voucher.
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Post by churchy on Sept 2, 2023 1:50:45 GMT -8
So I emailed Genesis to have a bit of a moan about the delay for the book, saying by the time it comes out it will have been a year since ordering and that they've had fans money for a year earning interest in their bank and would they offer any goodwill discount. The reply I got was telling me that they'd sent me an £80 gift voucher in a previous email when it had been delayed. I don't recall getting that so I'll have to check. They also said that they could send me a copy of the book for free to read in the meantime in lieu of that £80 gift voucher. I had heard from friends in the US about this £80 discount off another book, but like you I had no email and had to get in touch. Whilst it is a gesture of good will, the question is - Is there another book from them that you want. So one option is - If you had ordered the Deluxe or Collectors signed copies, you could use this £80 discount and order yourself the ‘Publishers Copy’ which is £95 + p+p ( this comes with a High n’Dry era black and white promo photograph and a replica of a Don Valley concert ticket. I had already previously ordered this, so my £80 voucher will remain and I’ll have to see if anything appears in the next 12 months that I would like to purchase from them, using this voucher against that purchase. |
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Post by stacey on Sept 21, 2023 8:32:29 GMT -8
Still waiting for my 2 copies (The Collector's Edition and the Publisher's Edition). I was told there was an issue with the binding. Hopefully, I'll get them sometime in November. I'm sure these will be worth the wait!!!
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Post by churchy on Sept 22, 2023 11:14:00 GMT -8
Still waiting for my 2 copies (The Collector's Edition and the Publisher's Edition). I was told there was an issue with the binding. Hopefully, I'll get them sometime in November. I'm sure these will be worth the wait!!! They sure will Stacey! You’ll love them! |
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Post by deflep on Sept 25, 2023 11:18:02 GMT -8
So I emailed Genesis to have a bit of a moan about the delay for the book, saying by the time it comes out it will have been a year since ordering and that they've had fans money for a year earning interest in their bank and would they offer any goodwill discount. The reply I got was telling me that they'd sent me an £80 gift voucher in a previous email when it had been delayed. I don't recall getting that so I'll have to check. They also said that they could send me a copy of the book for free to read in the meantime in lieu of that £80 gift voucher. I had heard from friends in the US about this £80 discount off another book, but like you I had no email and had to get in touch. Whilst it is a gesture of good will, the question is - Is there another book from them that you want. So one option is - If you had ordered the Deluxe or Collectors signed copies, you could use this £80 discount and order yourself the ‘Publishers Copy’ which is £95 + p+p ( this comes with a High n’Dry era black and white promo photograph and a replica of a Don Valley concert ticket. I had already previously ordered this, so my £80 voucher will remain and I’ll have to see if anything appears in the next 12 months that I would like to purchase from them, using this voucher against that purchase. Amazon was solid with their delivery date. Received a month before I met the band and they all signed the cover. I hope you get yours soon. I'm sorry to hear that this is happening to you. |
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Post by churchy on Sept 27, 2023 12:11:00 GMT -8
I had heard from friends in the US about this £80 discount off another book, but like you I had no email and had to get in touch. Whilst it is a gesture of good will, the question is - Is there another book from them that you want. So one option is - If you had ordered the Deluxe or Collectors signed copies, you could use this £80 discount and order yourself the ‘Publishers Copy’ which is £95 + p+p ( this comes with a High n’Dry era black and white promo photograph and a replica of a Don Valley concert ticket. I had already previously ordered this, so my £80 voucher will remain and I’ll have to see if anything appears in the next 12 months that I would like to purchase from them, using this voucher against that purchase. Amazon was solid with their delivery date. Received a month before I met the band and they all signed the cover. I hope you get yours soon. I'm sorry to hear that this is happening to you. These are the 'Deluxe', 'Collectors' and 'Publishers' versions, not the standard copies shipped by Amazon and other sellers. |
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Post by savagegroove on Oct 1, 2023 12:52:33 GMT -8
Good idea, Churchy. About using £80 towards another publishers copy. However I think I paid something like £60 for shipping to the US. So do I want another free standard edition or discount off the publisher copy (which I already have on order)?
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Post by churchy on Oct 2, 2023 7:19:13 GMT -8
Good idea, Churchy. About using £80 towards another publishers copy. However I think I paid something like £60 for shipping to the US. So do I want another free standard edition or discount off the publisher copy (which I already have on order)? Shipping costs are indeed a killer! It’s a tough choice for sure! |
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Post by CindyJ on Oct 9, 2023 9:09:31 GMT -8
Ship date moved again. Now December. This is beyond ridiculous.  |
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Post by tsmith on Oct 9, 2023 9:44:02 GMT -8
This is really silly. I'm sending them another email just for the heck of it even though I'm sure I'll get the same canned response saying there are unforeseen production delays pushing back shipping. I'm starting to wonder if we'll ever see this or if they'll eventually just cancel orders and refund everybody. Going to try and remain patient though as I'm sure this will be awesome....If we ever get it! Ship date moved again. Now December. This is beyond ridiculous. |
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Post by andylgr on Oct 9, 2023 12:42:54 GMT -8
In the meantime I’ve decided to take them up on their offer of a free copy of the normal book.
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Post by lepp703 on Oct 12, 2023 4:56:18 GMT -8
Almost like waiting for Hysteria and Adrenalize to be released all over again. Lol
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Post by Blair on Oct 13, 2023 6:57:48 GMT -8
Ship date moved again. Now December. This is beyond ridiculous. Looks like it's pushed to January now. I'm not upset I cancelled my order. |
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Post by CindyJ on Oct 13, 2023 7:07:08 GMT -8
Looks like it's pushed to January now. I'm not upset I cancelled my order. Thanks for the update, Blair! Totally absurd! What is it about this book that makes it so difficult to manufacture? |
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Post by Blair on Oct 13, 2023 7:41:45 GMT -8
Looks like it's pushed to January now. I'm not upset I cancelled my order. Thanks for the update, Blair! Totally absurd! What is it about this book that makes it so difficult to manufacture? It better have 24k gold binding for everyone whose been waiting. |
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Post by Rob on Oct 13, 2023 9:46:53 GMT -8
Almost like waiting for Hysteria and Adrenalize to be released all over again. Lol
Of course, pics borrowed from the Def Leppard Vault.
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Post by savagegroove on Oct 16, 2023 3:17:48 GMT -8
Genesis should stop messing around. Admit they cannot publish the book and refund everyone ASAP. This is a nightmare that they clearly don’t care for it’s customers.
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Post by andylgr on Oct 16, 2023 3:54:35 GMT -8
Genesis should stop messing around. Admit they cannot publish the book and refund everyone ASAP. This is a nightmare that they clearly don’t care for it’s customers. The delays are costing them more money as they have been offering either an £80 book voucher to spend in their store or a free copy of the regular version of Definitely to UK fans as an apology for the delay. |
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Post by justind on Oct 16, 2023 7:27:51 GMT -8
I had am email from them saying the problem is because these editions are handmade there has been a problem getting the materials right therefore the delay.If they were automatic production line editions like the book that is already out there would of been no problem publishing without delay.For how much the book costs I dont mind the delay too much but it is frustrating.Some people I have heard from other platforms are cancelling now and I hope to get a collectors copy as could not afford both at the time with the gig tickets becoming available at the same time. Those that have cancelled will probably regret it big time when it comes out as I am sure some copies will end up on ebay for twice the price as some non fans have bought it to make money. Delay is now to January though!
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Post by justind on Oct 16, 2023 7:37:40 GMT -8
Hi Justin,
Thank you for your email.
We apologise for the prolonged wait for your pre-orders.
I can confirm that you have been added to the waiting list and we will contact you if any Collector copies become available.
There are various factors that can affect the editorial and production process and the recent delays are due to the special front cover taking longer to produce than expected. The books are handmade and as a limited edition can only be published once, great care is put into each detail and step along the way. Had the production process been mechanised, we may have been in a position to never postpone the publishing date but it is unfortunately difficult to estimate exactly how long each edition will take to complete.
We are sorry that this has meant a longer wait for this highly anticipated edition and hope you can bear with us as we complete these books.
Kindest Regards
Rosie
Rosie S
Customer Service and Operations Administrator
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Post by andylgr on Oct 17, 2023 0:41:03 GMT -8
My free copy of the standard book is due to be delivered today from Genesis. Looking forward to it.
I get that people are upset by the delays to the more expensive versions, but I think some of the social media posts are attention seeking trying to whip up a frenzy, its not going to speed it up. By the sounds of it they are too far down the line anyway to not fulfil them at some point.
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Post by andylgr on Oct 17, 2023 0:47:28 GMT -8
These are the 3 editions that fans are waiting for: 350 deluxe copies, 1150 collectors copies and an unknown amount of publishers copies. THE DELUXE COPIES - DEFINITELYLINK HERENumbered 1 to 350, the Deluxe copies are fully bound in black vegan leather, with an inset aluminium plate on the front, printed with a portrait of the band, and the Def Leppard logo blocked on the back. Every Deluxe copy is signed by Joe Elliott, Phil Collen, Rick Savage, Rick Allen and Vivian Campbell. Presented in a clamshell box, the interior holds the specially pressed 7" single. The red and black marbled vinyl presents two previously unreleased live recordings: the A-side is 'Animal' (performed at the Royal Albert Hall, 2018), and the B-side is 'Slang' (recorded in Las Vegas, 2019). A compartment under the book includes five Diamond Star Halos guitar picks in a small cloth bag and three replica tour passes. A large pull-ribbon, printed with the Def Leppard logo, lifts the book. Exclusive to the Deluxe copies is a signed and numbered photographic print of Def Leppard on stage at the Freddie Mercury Tribute Concert, Wembley Stadium, 20 April 1992. Suitable for framing, the print is signed by Joe Elliott, Phil Collen, Rick Allen, Rick Savage and Vivian Campbell. Completing the Deluxe boxed set, a second recess under the book contains a collectable cassette of the band's latest studio album, Diamond Star Halos. Edition: 350 numbered copies Main volume: 245mm x 290mm, 296 pages Signed by: Joe Elliott, Phil Collen, Rick Allen, Rick Savage and Vivian Campbell 7" Vinyl: Live recordings of 'Animal' (A-side) and 'Slang' (B-side) Memorabilia: Five guitar picks and three tour passes Deluxe Print: 10" x 8" photographic print on archival paper, hand-signed by the band Cassette Album: Diamond Star Halos THE COLLECTOR COPIES - DEFINITELY LINK HERENumbered 351 to 1,500, the Collector copies are 3/4 quarter bound in black vegan leather, with a portrait of the band printed on an aluminium plate front cover and the Def Leppard logo blocked on the back cover. The 296-page book is finished with colour foil blocking on the spine, and red page edging. Every copy in the edition is signed by Joe Elliott, Phil Collen, Rick Savage, Rick Allen and Vivian Campbell. Presented in a clamshell box covered in a montage of images with an inset Def Leppard logo sticker and tour pass, the interior lid holds a specially pressed 7" single. The red and black marbled vinyl presents two previously unreleased live recordings: the A-side is 'Animal' (performed at the Royal Albert Hall, 2018), and the B-side is 'Slang' (recorded in Las Vegas, 2019). A compartment under the book includes five Diamond Star Halos guitar picks in a small cloth bag and three replica tour passes. A large pull-ribbon, printed with the Def Leppard logo, lifts the book. Edition: 1,150 numbered copies Main volume: 245mm x 290mm, 296 pages Signed by: Joe Elliott, Phil Collen, Rick Allen, Rick Savage and Vivian Campbell 7" Vinyl: Live recordings of 'Animal' (A-side) and 'Slang' (B-side) Memorabilia: Five guitar picks and three tour passes THE PUBLISHER'S COPIES - DEFINITELYLINK HEREThese special Publisher's Copies include a Bookstore Edition copy of Definitely presented in a slipcase with an exclusive 8" x 10" photographic print and a facsimile concert ticket. They will be created and made available for a limited time. The bookstore edition copies of Definitely feature a black cloth spine with gold and red foil-blocking. Additionally, these Publisher's Copies are presented in a blue and black printed slipcase with gold foiling. The Definitely Publisher's Copies feature an exclusive 10" x 8" stamped print of the band posed in front of a Sheffield street sign in Corpus Christi, Texas. The group portrait was taken by Ross Halfin during the On Through The Night Tour in 1981. Celebrating Def Leppard's return to Sheffield on their 2023 UK tour, the Definitely Publisher's Copies also include a reproduction concert ticket from the band's performance at the city's Don Valley Stadium 30 years ago. On 6th June 1993, the venue's inaugural show was attended by nearly 50,000 Def Leppard fans. The print and facsimile ticket are housed in a black envelope with blue metallic foil blocking. |
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Post by justind on Oct 17, 2023 1:54:52 GMT -8
Yes and also their own publisher copies as well
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